ROYAL TECHNOLOGY INC. – CHAUFFEUR TERMS OF SERVICE
Effective Date: May 5, 2025
These Terms of Service (the “Chauffeur Terms”) constitute a legally binding agreement between you, the Chauffeur (“you” or “Chauffeur”), and Royal Technology Inc., including its affiliates, subsidiaries, officers, and directors (collectively “Royal,” “we,” “our,” or “us”), governing your use of the Royal Technology Inc. platform and services, including its mobile applications, software, dispatch systems, and web interfaces (the “Royal Platform”).
IMPORTANT NOTICE: These Chauffeur Terms include an arbitration agreement and class action waiver in Section 12. By using the Royal Platform, you accept and agree to these terms.
Royal operates a digital platform that connects licensed, insured professional chauffeurs with clients seeking premium transportation. Royal does not provide transportation services and does not employ chauffeurs. All services are rendered by independent contractors or companies using Royal’s technology.
To operate as a Chauffeur on the Royal Platform, you must:
Be at least 21 years old.
Hold a valid driver’s license and any necessary chauffeur or commercial driving permits.
Own or lease a commercially insured vehicle or be contracted through a registered company or LLC with commercial coverage.
Consent to background and MVR (Motor Vehicle Record) checks in accordance with applicable state TNC laws (e.g., Texas Transportation Code Chapter 2402).
You are an independent contractor and not an employee, partner, agent, or representative of Royal. You are responsible for all expenses associated with your vehicle, licensing, taxes, and insurance.
Royal does not direct your routes, hours, or acceptance of trips. You maintain complete discretion and control over how you perform your services.
You are strictly required to maintain valid Commercial Auto Liability Insurance and:
List Royal Technology Inc. as a Certificate Holder and Additional Insured with a minimum of $500,000 coverage per occurrence.
Email a copy of the Certificate of Insurance (COI) to: compliance@royaltechnologyinc.com at onboarding and upon renewal or change.
Keep your insurance active at all times while using the Royal Platform.
Failure to provide updated proof of insurance may result in immediate suspension or termination from the platform.
Chauffeurs must comply with:
Applicable federal, state, and municipal transportation regulations.
TNC-specific statutes (e.g., California PUC §5430–5445, Texas Code §2402).
Local licensing ordinances or chauffeur permits.
You agree to uphold the highest level of service by:
Treating all clients respectfully and professionally.
Operating a clean, odor-free, well-maintained vehicle.
Refraining from illegal substances, alcohol, or firearms while working.
Abiding by all traffic laws and safety rules.
You may accept or reject trips at your discretion. Riders may rate their experience, and repeated low ratings, fraud, or manipulation may result in review or deactivation.
Royal handles client payments via Stripe or other providers. Chauffeurs receive earnings minus fees and commissions, viewable in the Royal dashboard. Payout options may include weekly or instant transfers.
Eligible vehicles must:
Be commercially insured and registered.
Be no older than 10 years (exceptions may apply).
Pass safety inspections.
Meet appearance standards with no major body damage or excessive wear.
Chauffeur data is processed under Royal’s Privacy & Cookie Policies. Location, device, usage, and trip history may be tracked for safety, fraud prevention, and performance improvement.
Your access may be suspended or terminated for:
Failure to maintain insurance, licensing, or eligibility.
Criminal activity, unsafe conduct, or fraud.
TNC non-compliance or repeated low service quality.
Written notice will be provided, except where immediate deactivation is required.
All disputes must be resolved via binding arbitration under AAA rules. You waive rights to jury trials and class action suits.
Exceptions: Claims for sexual harassment, assault, or non-arbitrable claims under law may be pursued in court.
Royal is not liable for:
Vehicle damage or operating losses.
Third-party claims or injuries.
Downtime, app errors, or lost earnings.
Legal citations, fines, or insurance claims.
Royal’s liability is limited to the greater of $1,000 or the total fees paid to you in the last 90 days.
You agree to indemnify Royal from any claims arising out of:
Personal injury, accidents, or property damage.
Violations of law or insurance lapses.
Negligent or unlawful behavior.
Misuse of the Royal Platform or data.
These terms are governed by the laws of Texas, subject to overriding federal or state TNC regulations. Arbitration proceedings will be held in Austin, Texas.
This document, along with Royal’s Privacy Policy and any additional platform notices, forms the complete agreement. If any part is invalidated, the rest remains in effect.
By continuing to use the Royal Platform, you confirm that you have read, understood, and agree to abide by these Chauffeur Terms of Service.
ROYAL TECHNOLOGY INC. – GUEST TERMS OF SERVICE
Effective Date: July 4, 2025
These Guest Terms of Service (the “Guest Terms”) form a legally binding agreement between you, the individual using the Royal Technology Inc. platform (referred to as “you” or “Guest”), and Royal Technology Inc., including its affiliates, officers, and subsidiaries (collectively “Royal,” “we,” “our,” or “us”). These terms govern your use of the Royal mobile apps, web platform, software, and dispatch systems (the “Royal Platform”) and your access to transportation services (the “Services”) offered by independent professional drivers or licensed companies (each, a “Chauffeur”).
Please note: Section 11 of these Guest Terms contains an arbitration agreement and class action waiver. Please read it carefully.
By using the Royal Platform or Services, you agree to be bound by these Guest Terms. If you do not agree, do not use or access the Royal Platform.
Royal is a technology company that connects you with independent Chauffeurs or commercial transportation providers. Royal does not provide transportation services and is not a transportation carrier or broker. All rides booked through the platform are performed by third-party drivers or companies operating under their own insurance, licenses, and legal responsibilities.
To use the Royal Platform, you must:
Be at least 18 years old (or have parental/guardian consent if between 16–17).
Create a valid user account and agree to these terms.
Provide accurate and lawful payment information.
You may only create one account, and you agree not to share or allow others to use your login credentials.
When you request a ride, Royal may display estimated pricing, vehicle options, pickup windows, and Chauffeur information. Once confirmed, you are entering a separate agreement with the Chauffeur for transportation services. Royal facilitates the booking, communication, and payment but is not responsible for the quality, timing, or safety of the ride.
By booking a ride, you authorize Royal to charge your selected payment method for:
Base fare, distance/time-based fees
Tolls, airport surcharges, or city taxes
Booking or platform fees
Optional gratuities
Damage or cleaning fees (if applicable)
Payments are non-refundable unless otherwise determined by Royal in its sole discretion. Damage or cleaning fees reported by a Chauffeur may be charged to your payment method and forwarded to the Chauffeur.
Guests agree to:
Treat Chauffeurs with respect and follow all local laws during rides.
Refrain from disruptive, dangerous, unlawful, or inappropriate behavior.
Not carry illegal substances, weapons, or consume alcohol (unless permitted).
Not use Royal for fraudulent or criminal activity.
Violation of this section may result in deactivation of your account.
To the fullest extent allowed by law, Royal shall not be liable for:
Any injuries, damages, or losses resulting from transportation services
Service delays, cancellations, or failures to connect you with a Chauffeur
Conduct of Chauffeurs or other users
Disputes or damages related to vehicle condition or quality of ride
Our liability, if any, is limited to the total amount paid by you to Royal in the past 90 days or $1,000, whichever is greater.
You agree to indemnify and hold Royal and its affiliates harmless from any claims, damages, liabilities, or expenses (including attorney’s fees) resulting from:
Your breach of these Guest Terms
Misuse of the Royal Platform or Services
Violations of law or third-party rights
Damage or harm caused by you to Chauffeurs or vehicles
We collect, use, and store your information according to our Privacy Policy. This includes location data, contact details, payment history, and device information for safety, compliance, and service optimization.
You consent to receive trip updates, receipts, support messages, and promotional content from Royal unless you opt out.
Royal makes no guarantees regarding:
Availability of rides or platform uptime
Exact vehicle type or driver identity
Travel time or routing
Legal or professional status of Chauffeurs beyond initial verification
All services are provided “as is” and “as available.” You agree that your use of the Royal Platform is at your own risk.
Royal may suspend or terminate your account if:
You violate these Terms
You engage in harmful behavior or misuse of the platform
Your payment methods fail repeatedly or fraud is suspected
We reserve the right to deny service or access at our sole discretion, with or without notice.
You and Royal agree to resolve all disputes via binding arbitration under the rules of the American Arbitration Association (AAA). You waive your right to a jury trial or class action.
Exceptions: Claims involving sexual assault/harassment or other issues non-arbitrable by law may proceed in court.
Arbitration will occur in Austin, Texas, unless both parties agree otherwise.
These Terms shall be governed by and construed under the laws of the State of Texas, excluding its conflicts of law provisions. Any claims not subject to arbitration must be filed in courts located in Travis County, Texas.
These Guest Terms, along with the Privacy Policy, Cookie Policy, and applicable policies posted within the Royal Platform, constitute the full agreement between you and Royal Technology Inc.
If any section is found unenforceable, the remaining sections remain in full effect.
By using the Royal Platform, you confirm you have read, understood, and agree to be bound by these Guest Terms of Service.